Casino: Play Club
Customer Service: Live chat, telephone, e-mail.
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Highlights of Play Club
- Generous welcome bonus worth £200 + 100 free spins on slots.
- Regular free spins and prize draws with seasonal promotions.
- Large range of world-class casino games from NetEnt, Microgaming & others.
- Live casino with the most popular card and table games offered.
- UK Gambling Commission and Malta Gaming Authority licences certify this casino safe & secure.
Play Club offers a fairly generous welcome bonus and some ongoing promotions for long-term players. We will outline all the details including terms and conditions in this section of the review.
- Welcome Bonus – You can grab a deposit bonus worth 100% up to £200 + 100 free spins on slots as a new player. A minimum deposit of £20 and x35 wagering terms apply. 20 free spins are issued on deposit with the rest issued over days two and three as a player.
- Loyalty Rewards – Loyalty points are earned every time you play your favourite games at this casino. There are seven levels, climbing all the way to prestige level. Free spins, extra bonuses, faster withdrawals, and invitations to exclusive tournaments are some of the perks. Always assume x35 wagering terms apply on bonuses unless otherwise stated.
- Seasonal Promotions – Regular free spins and extra bonus offers are available at this casino. For example, at the time of writing it is Christmas and prizes like iPhones, iPads, and TVs can be won for playing slots and card games. Check out the promos page for the latest offers and their terms and conditions.
This is a fairly generous welcome offer which is roughly the same as what several big name operators are offering. It isn’t the biggest, nor is it the smallest offer we have ever seen. Wagering terms are pretty average.
We do feel this casino could do more for regular players. A loyalty program is all good, but most casinos have them. We would like to see daily and weekly offers like those found at lots of other new casino sites. This is one area for improvement in the future.
While there is a selection of card and table games at Play Club, it’s definitely obvious that this casino was designed with slots players in mind. The vast majority of the games are video slots.
With regards game software we are happy. NetEnt, Microgaming, Thunderkick, Elk Studios, Blueprint Gaming, and Play n’ Go all offer games. There isn’t a name on that list we have any worries about.
Table & Card Games
As we said earlier, the table and card games offered are limited. You will find the following in the digital casino, but be sure to check out the Play Club live casino section below, too.
Blackjack Variants – Classic and solo versions of blackjack are offered.
Roulette Variants – Classic, royal, and pro versions of roulette are available.
This is where Play Club really takes off and begins to excel. The range and quality of the video slots on offer is fantastic with everything from old-style classic games to the latest slots with huge jackpots and lots of features.
We recommend starting off with Starburst, Gonzo’s Quest, Twin Spin, Dazzle Me, Aloha, TED, Bonanza, Bloodsuckers II, Jungle Jim, Forbidden Throne, Ivanhoe, Irish Eyes, Taco Brothers, DJ Wild, Grim Muerto, Poltava, Secrets of Atlantis, Game of Thrones, Drive, Guns n’ Roses, Koi Princess, Thunderstruck II, Lights, Neon Staxx, and Jackhammer II.
If you like classic slot games you can play Jackpot Jester, Xmas Joker, Joker Pro, Fire Joker, and a number of others which can be found under the ‘classics’ tab on the main menu.
Some progressive jackpot slots such as Divine Fortune by NetEnt are offered, although there is a limited selection of these.
Game Recommendation – Guns n’ Roses slot by NetEnt is one of the most action-packed slots we have ever played. It has eight extra features including expanding wilds, free spins, and multipliers. We aren’t even sure we have discovered them all, to be honest! It’s possible to win life changing jackpots even though this isn’t a progressive jackpot slot. Best of all, there is a selection of Guns n’ Roses classics to rock to while spinning the reels. Don’t miss this slot!
Jacks or Better and Joker Poker are your choices. This is obviously a pretty limited selection.
The Play Club live casino offers the three most popular casino games – baccarat, blackjack, and roulette.
Both standard and VIP versions of blackjack are available and there are several roulette variants including auto, immersive, and VIP games.
The live game quality is excellent and can be accessed from any device straight from the site.
If you need to get in touch with the Play Club customer service team you can do so via:
E-Mail – There is an e-mail button directly on the site which will open a contact form. Expect replies to take between 5-6 hours around peak times, and 2-3 hours under normal circumstances.
Live Chat – Just click the ‘chat to us’ button on the site to connect with a professional agent. Replies almost always take under 30 seconds.
Telephone – Call 02033189367 to speak to someone directly. Note this is not a toll free number.
The customer service team is available between 06:00-23:00, 7 days per week.
The following Play Club banking methods are available:
- Credit card
- Debit card
- Bank Transfer
There are no fees for using any of these withdrawal methods at this casino.
Do be aware that Neteller and Skrill will lead to same day payouts after your account has been verified, whereas other may take 3-5 business days.
If you’re a video slots player Play Club is an excellent choice. Great games, fast payouts, and a user-friendly site which works on all devices are some of the things we like about it.
There are of course some things this casino could do better. 24/7 customer service and a greater range of daily and weekly bonuses would help take it to the next level, and perhaps those things will be added as this casino grows.
So, do we recommend it? If you want a vast range of table and card games, it’s probably not for you. If you mostly want to play slots, however, it makes for an excellent choice and we recommend it without hesitation.