Customer Service: Live chat, e-mail, telephone hotline.
Highlights of Cozyno
- Welcome bonus of up to £ 500 + 60 free spins on slots.
- Cracking range of slots games from NetEnt, Play n’ Go, Playson, and Betsoft.
- Excellent live casino with 30 game variants covering the main table and casino card games.
- Can be played directly from iOS and Android phones & tablets – no download required.
- Bitcoin cryptocurrency accepted as a payment method.
There are various different welcome bonuses available for all new players at Cozyno. How much you get and the exact nature of the deal depends on how much you deposit. There is another special ‘payment method bonus’, too. We’ll give you the details here.
- Welcome Bonus 1 – If you deposit up to £99 you will get a 50% deposit match.
- Welcome Bonus 2 – If you deposit between £100 and £199 you will get a 60% match at the time plus another 10% three days later.
- Welcome Bonus 3 – If you deposit between £200 and £499 you will get a 75% deposit match at the time, a 15% deposit match three days later, and 20 free spins.
- Welcome Bonus 4 – If you deposit £500 or more you will get a 100% deposit match on the spot, an extra 20% after three days, and 60 free spins.
In all cases, a minimum deposit of £20 applies and the wagering terms are x33. The maximum total bonus is £1,000.
- Payment Method Special Bonus – This casino will reward you for depositing with Neteller, Skrill, or Postepay. If you use one of these payment methods you’ll get an extra 15% on top of your welcome bonus. The wagering terms on this extra cash are x25.
- Special Bonuses – Cozyno takes the position that you can ask for a bonus if you feel you deserve it. Just get in touch with the customer service team and ask. The more often you play, the more likely you are to get what you want.
This is a competitive welcome bonus which is designed to suit any bankroll. Obviously, it rewards bigger deposits, which we like. The x33 wagering terms aren’t too bad, although we would ideally like to see x20 or less.
The 15% payment method bonus is an excellent touch. Using e-wallets is the way to go for speed, reduced fees, and security, so it’s great to see this casino rewarding that.
This is a pretty well-rounded casino in terms of game selection. Slots make up the majority of the games, as usual, but there are plenty of table and card games (both digital and live dealer versions), as well as video poker and novelty games.
All the game providers are listed in the sidebar and include NetEnt, NextGen, Play n’ Go, Playson, Mr. Slotty, GS, Spinomenal, Felix Gaming, Fugaso, Booming, and Betsoft. We had to look a couple of those up, but after researching we have no concerns.
Table & Card Games
Cozyno offers an extensive selection of card games and table games in both digital and live dealer versions. We’ll talk about the digital ones here. There is a live dealer section below if you want to skip ahead.
Baccarat Variants – There’s one standard version of baccarat.
Blackjack Variants – Standard, single deck, double exposure, surrender, switch, Trump it, and neon variants of blackjack are offered.
Bingo – You can play bingo billions in the ‘other’ games section.
Keno – There are a couple of versions of keno available in digital form.
Poker Variants – Caribbean stud, casino stud, casino hold ‘em, three card poker, and pai gow are your poker options.
Roulette Variants – European, American, royal, zero spin, salon prive, pro, and micro roulette are all offered.
This is a solid selection of games, proving that this is a casino for everyone, rather than just slots players, for example.
The Cozyno live casino offers baccarat, blackjack, and roulette.
There are several variants of each game with roulette offering the greatest number. You can play classic, golden ball, dolphin-themed, lucky ladies, ra-themed, and Reel King roulette.
The live casino is powered by Extreme Gaming. This is one of the best-known live games providers online, and therefore, as expected, the game quality is top-notch.
Deuces Wild, Joker Poker, Jacks or Better, Deuces on the Rocks, Alien Poker, Wild Sevens, and Caravan Poker are available.
There are loads of high-quality video slots available at Cozyno. We didn’t initially recognize all of the software providers, but they all check out and we’re happy to see NetEnt and Betsoft in the mix.
A few games it’s highly recommended to check out are Blood Eternal, The Slotfather II, A Night in Paris, Heist, Rockstar, Planet of the Apes, Bloodsuckers II, Jack Hammer II, Crime Scene, Dead or Alive, Drive, Excalibur, Gonzo’s Quest, Guns n’ Roses, Koi Princess, Lights, Starburst, and Secrets of Atlantis.
If you’re more of a classic slots type, check out Crazy Pizza, Cash Machine, Lucky Fruits, Disco Slot, Olympia, or Cosmo Slots.
Some jackpot games include Hall of Gods, Yakuza, Knockout, and Slotfather II. These are where the big money can be won.
Game Recommendation – Gonzo’s Quest is a hugely popular NetEnt slot which is themed on an explorer on a quest for gold. It’s unique in that the symbols fall from above rather than spin on the reels. Symbols forming part of a winning combo vanish and are replaced by new ones, which can lead to multiple consecutive wins from one spin. This doesn’t have a progressive jackpot, but x2,500 your bet wouldn’t be bad if you managed to land it!
The Cozyno customer service agents can be reached via:
E-Mail – There’s an e-mail form directly on the website for general inquiries. This can be on the slow side, though. Expect replies to take up to one day. You can also e-mail support@cozyno directly.
Live Chat – Live chat is available around the clock. Responses can be a little slow in the evenings, but we got connected and chatting within seconds.
Telephone Hotline – Call +357 25030456 if you’d rather talk to someone directly. Note that this is not a toll-free number.
The banking methods available at Cozyno include:
- Credit card
- Debit card
- Bank Transfer
Remember that you can claim an extra 15% bonus at this casino for using Neteller, Skrill and Postepay.
It’s clearly stated in the terms and conditions that Cozyno has the right to ask you to verify your identity before you make a withdrawal. Expect this process to take 3-4 days, but it’s a one-time thing.
The minimum withdrawal amount is £100 and the maximum you can withdraw in a month is £5,000. Account inactivity fees will be charged at £5 per month.
Cozyno is one of those online casinos which offers a little of everything. It’s not outstanding in any particular way, but likewise, there are no major flaws. It’s just a good, reliable site with plenty of games on offer.We would like to see a freephone telephone hotline implemented and the customer service definitely needs to be sharper in general. Apart from that, there’s not much to say about this site in terms of what it needs to work on. Definitely take a closer look at Cozyno. If you do decide to play, the bonus is well worth maximising.