Casino: Casino Big Apple
Customer Service: Live chat and e-mail
Highlights of Casino Big Apple
- 100% new player bonus worth up to the value of £200 + extra free spins on video slots.
- All the best online slots from Microgaming, NetEnt, Blueprint Gaming, and others.
- High-quality live casino featuring the most popular casino card and table games.
- Mobile-friendly on iOS or Android tablets and phones – no download required.
- Gaming licences from both the UKGC and MGA mean you can trust this casino.
Casino Big Apple offers all new players a deposit match bonus. If you stick around and play for a while, this site offers a lot more in the form of ongoing bonuses and promotions.
We’ll get into the details of these bonuses, such as the terms and conditions next.
- Initial Deposit Bonus – As soon as you register an account you can claim a 100% match bonus up to a total of £200. You’ll also get a number of free spins, but the actual number depends on how much you deposit. The wagering terms are x50. Note that using GBP as your currency will exclude you from receiving this bonus.
- Live Dealer Cashback – Every weekend you can grab 30% of your losses on live games back. The maximum bonus is £300. You must make a deposit of at least £10 and use the bonus code CASH to opt in. Losses from Saturday to Sunday count.
- Happy Hour Free Spins – Each Sunday you’ll be able to grab five free spins on the selected game for that week. You’ll need to make a minimum £10 deposit and use the bonus code HAPPY. You can claim this bonus as many as 10 times each Sunday, for a total of 50 free spins.
- Twice Wicked – These are special bonuses tailored to your individual style as a player. They will arrive in your inbox every Monday morning. For example, if you like slots you might get free spins. You can claim these bonuses twice. X50 wagering conditions apply on these bonuses.
This is a very decent welcome bonus, although the wagering requirements are a touch on the high side for our liking.
That aside, we do like that there are a number of ongoing bonuses available at Casino Big Apple. This tells us that it looks after long-term players and might be somewhere to play for a while, at least.
We did find the exclusion of GBP for the welcome bonus a little random, considering this casino does accept UK players. Anyway, just be aware of that and use another currency such as EUR or USD.
When you first land in the Casino Big Apple lobby, you’ll see lots of thumbnails for various video slots. Dig a little deeper, however, and you’ll find digital card and table games, video poker titles, and live dealer games, too.
Game software providers include NetEnt, Microgaming, NYX, NextGen, Quickspin, 2by2 Gaming, Iron Dog, Thunderkick, Lightning Box, Genesis, Big Time Gaming, Rabcat, and Elk Studios. These are the some of the best casino software firms online, so quality games are assured.
Table & Card Games
There is a decent selection of games in the virtual/digital casino. That said, they are mostly variants of blackjack and roulette.
Baccarat – There’s a solo version of classic baccarat offered.
Blackjack Variants – Gold series, pro, Vegas strip, Spanish, Monte Carlo, and Atlantic city blackjack variants are available.
Dice Game Variants – Sharp shooter and Six Shooter are both offered.
Roulette Variants – Double zero, single zero, multiwheel, and 3D roulette are available.
This is a decent selection of games for sure. Don’t forget to take a look at the live games section, next, to see what you can play against live dealers.
There are a total of 17 games in the Casino Big Apple live games section. These are pretty much all variants of blackjack, and roulette. There is one live baccarat game. There are both low-stakes and high-stakes blackjack games as well. Roulette variants include classic, club, dolphins-themed, and sizzling hot roulette.
The games are powered by Extreme Gaming. If you know anything about live casino games, you already know there are very few rivals in the same league as them.
Deuces Wild, Double Bonus, Louisiana Double, and Jacks or Better are the Casino Big Apple video poker options.
Slots are without a doubt the main event. There are hundreds of titles from lots of the best games providers. Put it like this – you won’t run out of options quickly. Some of the games we really like include Planet of the Apes, Hong Kong Tower, Flowers, Copycats, TED, Twin Spin, Starburst, Sin City, Jungle Jim, Motorhead, Thunderstruck II, Secrets of Atlantis, Game of Thrones, Tomb Raider, Dazzle Me, Aloha!, Rainbow Riches, Playboy, Guns n’ Roses, Asian Beauty, Koi Princess, Poltava, Break da Bank Again, and Psycho.
If you have big-money jackpots on your mind, check out Divine Fortune, Treasure Nile, King Cashalot, Cash Splash, or Fruit Fiesta. Honestly, there are better progressive jackpot slots than these, but you can still win huge amounts of money, which is what really matters.
Game In Focus – Divine Fortune is a pretty recent slot from NetEnt, themed on the ancient Greek gods of classical times. It’s a gorgeous looking game, and even though it is a bit sparse on features, it offers a shot at the sort of jackpot that would make your dreams come true. Six figures is a minimum if you strike it lucky while playing Divine Fortune. Check it out at Casino Big Apple!
The Casino Big Apple customer service team can be reached via:
E-Mail – An e-mail contact form can be found directly on the site. Just click ‘support’ and it will pop up automatically. Replies can take up to 12 hours if it’s busy.
Live Chat – This is the much better option for getting in touch. It’s available at all hours and replies come within seconds. It can take a minute or so to get connected initially, but once things get going it’s pretty great service.
Your payment options include:
- Credit card
- Debit card
- Pay by phone
- Bank Transfer
Remember, if you’re a UK player you’ll want to make your first deposit in a currency other than GBP to be eligible for the welcome bonus. We find this strange, but it is what it is.
Expect withdrawals to take over a day the first time as you will need to verify your account. From thereon in, withdrawals by Neteller and Skrill will be instant, whereas other methods can take as long as five business days to reach your account.
Casino Big Apple offers enough of everything to appeal to everyone, and that’s how a casino should be, from our point of view. Ideally, a few more video poker games would make this casino even better. The live casino could also be expanded to cover poker variants, but what’s there is still OK for most casual players. The wagering terms on the bonuses could definitely come down, though.
Casino Big Apple is well worth checking out. Whatever device you’re using, and whatever type of games you’re into, this casino will serve you well.