Customer Service: Live chat, e-mail, telephone, post.
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Highlights of Bet365
- Several different bonuses, regular promotions plus a VIP program.
- Experienced online operator with highly-trained customer support staff – probably the biggest betting brand in the UK.
- Quality mobile casino offering both instant play and an app.
- Several other products available on the bet365 platform all operated from one account including poker, bingo, and sports betting.
- Fast payouts with low fees – same day in most cases.
bet365 has plenty of bonuses and promotions designed for both new and existing players.
- Welcome Bonus: For new players only, a 100% match up to £100 is available. Minimum deposit of £10 is required to claim the bonus. Wagering requirements are x20 (deposit + bonus money) which must be cleared within 30 days. Games limitations apply.
- Slots Club: A special bonus designed for slot players. Play your favourite slots and earn comp points to win bonus cash. All bonuses must be wagered x8.
- Playback Live Casino: Only available on Tuesdays, this is a 10% rebate bonus on all losses in the live casino on that day. The minimum bonus payout is £2 with a maximum of £100. Any bonus amount paid must be wagered x30 within 30 days.
- VIP Scheme: A 3-tier rewards program for loyal players. Offers exciting bonuses and prizes plus improved comp points to real currency ratios for higher levels.
Additionally, bet 365 has plenty of seasonal promotions which are worth tracking. Overall, the range of bonuses is good but we advise players to check the T&Cs before opting in to see if there is any value for their personal frequency of gaming.
Bet365 has casino games spread over three sections on its platform. You have the casino area plus sections for games and Vegas. Ultimately, they each hold online casino games which when compiled together results in an array of choices for its players.
As you would expect from such a big brand, the gaming software is provided by all the best developers in the industry such as Playtech, Microgaming, NetEnt, IGT, Betsoft, WMS, NextGen Gaming, Thunderkick and many others.
Table & Card Games
bet365 is a popular choice among players who like virtual table games as it offers a premium range to delight over. In addition to a host of roulette and blackjack variants plus several virtual poker games, you have the pontoon, 3-card brag, craps and Progressive Red Dog.
Roulette Variants – French, European, Advanced, 101, Mini, Pro, Multi-Wheel and Age of Gods Roulette are each available.
Blackjack Variants – With Buster, Premium, Surrender Multihand, Double Exposure and the Professional Series Classic Blackjack, the selection is top-drawer for this casino favourite.
Baccarat Variants – Standard and Professional Series Baccarat games can also be played here.
Poker Variants – You can enjoy online casino poker such as Tequila, Casino Hold ‘em, TXS and Oasis Poker, too.
Slots to match all tastes and budgets are available in this casino. The progressive jackpot selection comes stacked with titles such as Jackpot Giant, Funky Fruits, Mega Fortune and Hall of Gods – each boasting jackpots in excess of 1 million pounds. There are also games from IGT’s Mega Jackpot series like Cleopatra, Siberian Storm, and Wolf Run plus numerous others.
Other top-quality virtual slot machine games include White King, Mr Cashback, 108 Heroes, Pixies of the Forest, Roaring Wilds, and Bruce Lee – Dragon’s Tale.
The games mentioned are all available in instant-play format but if you choose to download the desktop casino lobby, you will find even more on offer.
25-line Aces and Faces, 10-line Progressive Jack or Better, Multihand Jacks or Better, Deuces Wild (1 and 4-line) are among the video poker games.
bet365’s live casino provides a rich assortment. As well as roulette, blackjack, baccarat, and casino hold ‘em, you can play live sic-bo, 3-card brag and Dragon Tiger.
bet365 offers thorough player support with multiple channels open for players to get in touch. They include:
Live Chat: Highly-trained operators are available 24/7 via live chat to assist players with any queries they might have.
E-mail: Players can also use the email service which is also on-call 24/7.
Telephone: bet365 offers telephone player support with free-phone numbers provided on its site.
Post: A postal address is provided if a player wishes to write a letter to the customer service department. Needless to say, this method will take the longest to receive a reply.
FAQ: The FAQ is a packed with useful information for all the products offered on the platform. This is a very good resource and the chances are players will find the answers to their questions within.
Bet 365 provides an abundance of payment options. Listed below are the available methods for UK players. There are many more localised options for other countries.
- Credit cards
- Debit cards
- Skrill 1-Tap
- Apple Pay
- Fast bank transfer
- Bank wire
No fees are charged by this operator for depositing money into the casino. Furthermore, e-wallet deposits (PayPal, Neteller, Skrill) are eligible for all bonus offers.
With years of experience, it comes as no surprise that bet365’s casino is rated among the best in the business. New players often feel more comfortable joining an established, well-known name, and this operator certainly is that.
Whilst this is a very good product, it is not without its flaws. Dividing casino, games, and Vegas into separate sections seems to be a little pointless in our opinion and it causes an overlap as well (some games are in both areas).
Furthermore, the wagering on some of the bonuses is not exactly kind to the player – for example, the x30 on the cashback bonus is a little steep.
From an enjoyment level, bet365 ticks all the boxes. You really cannot go wrong joining bet365. It’s that simple!